Build capacity. Put learning into practice.
A partnership that connects
people with organizational action.
Designed for helping-profession teams, educational settings, community organizations, and employers seeking clearer communication, more supportive leadership, and sustainable work practices.
Led by Dr. Veronica Y. Griffin, Ph.D., MSW, LCSW, LICSW, LCSW-C, CCTP, the program combines facilitated learning with a structured process for identifying needs, assigning actions, and reviewing progress.
Choose your starting point
Four levels of partnership.
Starting prices are per organization in USD for the defined virtual scope. A written proposal confirms your audience, delivery dates, fees, and payment schedule.
01 / 2-3 weeks
Discover & Prioritize
$2,500Starting organizational packageOrganizations that need a clear starting point before selecting training.
Staff pulse invitations: up to 25 employees
- 60-minute sponsor discovery meeting
- Review of up to 5 organizational policies or practices
- One organizational readiness review and one staff pulse
- 60-minute findings and planning meeting
Your deliverablePrioritized readiness report and 90-day action roadmap.
Request this package ↗02 / 6 weeks
Build the Foundation
$6,500Starting organizational packageTeams ready to establish shared language and begin practical changes.
Staff pulse invitations: up to 50 employees
- 60-minute kickoff and review of up to 5 policies or practices
- Organizational readiness review and two staff pulse rounds
- One 2-hour staff workshop for up to 30 participants
- Two 60-minute leadership coaching sessions
- 60-minute closing review and action planning
Your deliverableFindings brief, training evaluation summary, and action plan.
Request this package ↗03 / 90 days
Lead & Implement
$12,500Starting organizational packageOrganizations seeking structured implementation and follow-through.
Staff pulse invitations: up to 100 employees
- 60-minute kickoff and review of up to 10 policies or practices
- Organizational readiness review and two staff pulse rounds
- Three 90-minute workshops for one cohort of up to 30 participants
- Three 60-minute leadership coaching sessions
- Three 45-minute implementation reviews at days 30, 60, and 90
Your deliverableBaseline findings, 30/60-day progress briefs, and a day-90 evaluation report.
Request this package ↗04 / 6 months
Sustain the Partnership
$24,000Starting organizational packageOrganizations building a longer-term learning and implementation partnership.
Staff pulse invitations: up to 200 employees
- 60-minute kickoff and review of up to 15 policies or practices
- Organizational readiness review and three staff pulse rounds
- Six 90-minute workshops for one cohort of up to 30 participants
- Six 60-minute leadership coaching sessions
- Three 60-minute stakeholder listening sessions, up to 8 participants each
- Six 45-minute implementation reviews and a sustainability planning meeting
Your deliverableTwo quarterly evaluation reports and a sustainability roadmap.
Request this package ↗Clear scope. Clear expectations.
Workshop pricing covers one cohort of up to 30 participants. Leadership coaching covers one leader group of up to 10 participants, unless otherwise agreed. Survey invitation limits are separate from workshop seats. Additional cohorts, sites, on-site travel, expanded measures, and new data collection are quoted separately.
Services are organizational education and consulting. They do not include psychotherapy, employee diagnosis, or organizational certification. CE credit is available only where separately confirmed for a specific training.
Optional services & starting prices
Practical learning content
Six modules. Everyday application.
Each standard module includes focused learning, guided practice, a realistic workplace scenario, and an action to try before the next session.
MODULE 01Safety, trust & trauma-informed practice
Recognize how workplace experiences influence participation; distinguish supportive leadership from clinical treatment.
Teaching points, practice & take-away
- Predictability, respectful communication, and feasible choice support participation.
- Ask what a work situation requires; do not require trauma disclosure.
- Trust grows through clear expectations and consistent follow-through.
Map one routine workplace interaction and redesign it to increase clarity, choice, and respect.
Take-away: A team safety and communication agreement.
MODULE 02Workload, burnout & sustainable performance
Identify demands and resource gaps; separate individual coping actions from organizational responsibilities.
Teaching points, practice & take-away
- Workload, control, staffing, and recovery opportunities shape daily demands.
- Personal coping practices complement changes in working conditions.
- Leaders should make priority and escalation decisions explicit.
Complete a workload-and-recovery map and prioritize one feasible system change.
Take-away: A workload action and escalation plan.
MODULE 03Leadership communication & employee voice
Practice transparent decisions, active listening, feedback, and responding to concerns.
Teaching points, practice & take-away
- Acknowledge a concern before moving into problem-solving.
- Explain decisions, constraints, and what remains open to input.
- Close the loop by naming who will respond and when.
Use a scenario to rehearse acknowledging a concern, explaining next steps, and following up.
Take-away: A difficult-conversation and feedback planner.
MODULE 04Supportive supervision & secondary trauma
Recognize work-exposure concerns without diagnosing staff; establish supportive supervision and referral boundaries.
Teaching points, practice & take-away
- Supervision can address work exposure, workload, and available support.
- Leaders provide support without taking on a therapist role.
- Agree on follow-up and accessible referral routes when needed.
Design a supervision check-in and review routes for accessing support.
Take-away: A supervision and support protocol outline.
MODULE 05Conflict, collaboration & shared accountability
Clarify roles and expectations; use choice and fair processes during disagreement.
Teaching points, practice & take-away
- Separate observations from assumptions about another person's motives.
- Clarify shared goals, roles, feasible choices, and decision authority.
- Use a fair process and document only agreed commitments.
Practice a structured conflict conversation and agree on observable next steps.
Take-away: A team working agreement and follow-up checklist.
MODULE 06Implementation, measurement & sustainability
Connect learning to policies, behaviors, resources, and measurable actions.
Teaching points, practice & take-away
- Choose actions that have an owner, deadline, and observable evidence.
- Review participation, learning, behavior, and implementation separately.
- Interpret findings with context; adjust actions rather than promising outcomes.
Review the dashboard and build a 30/60/90-day improvement plan.
Take-away: A leadership-owned sustainability roadmap.
Discovery includes no staff workshop. Foundation combines introductory content from modules 1 and 2 in one two-hour workshop. Lead & Implement includes three selected workshops; Sustain covers all six modules. The final curriculum is agreed at kickoff.
Understand the starting point
Assess practices.
Listen to the workforce.
The toolkit includes original PEOLLC program-improvement tools. These are not psychometrically validated scales and do not provide clinical diagnoses or certification scores.
Staff pulse · 12 items
Voluntary feedback across voice and trust, workload and recovery, supervision and support, and choice and collaboration. Repeat at agreed milestones.
Preview the survey statements
- Voice & trust: I know how to raise a work-related concern.
- Voice & trust: I receive clear information about decisions that affect my work.
- Voice & trust: When concerns are raised, I can see a clear follow-up process.
- Workload & recovery: My work priorities are clear enough to guide daily decisions.
- Workload & recovery: I can discuss workload limits with my supervisor.
- Workload & recovery: My work arrangements allow reasonable opportunities for breaks and recovery.
- Supervision & support: I can access useful guidance when work becomes difficult.
- Supervision & support: I know where to find workplace support resources.
- Supervision & support: My supervisor checks what support is needed after demanding work.
- Choice & collaboration: I have meaningful input into decisions within my role.
- Choice & collaboration: Team expectations and responsibilities are clear.
- Choice & collaboration: People with different perspectives can contribute respectfully.
Responses use a 1–5 agreement scale, with N/A and skipped items excluded. Report item means and favorable percentages only when reporting rules are met.
Organizational readiness · 20 items
An evidence review of governance, voice and trust, work design, supervision, and measurement practices.
Preview the review domains
- Governance & accountability
- Voice, safety & trust
- Work design & recovery
- Supervision & learning
- Measurement & sustainability
Use 0–3 implementation anchors and record supporting evidence. Results guide priorities; they are not compliance or accreditation ratings.
Download the full review forms ↓Leadership practice · 8 behaviors
A coaching rubric for observable behaviors such as listening, explaining choices, discussing workload, and agreeing on follow-up.
Preview the practice rubric
- Explains the purpose and limits of a difficult conversation.
- Invites employee input without requiring personal disclosures.
- Listens and accurately summarizes the concern.
- Clarifies expectations and feasible choices.
- Discusses workload and available resources.
- Agrees on a specific action, owner, and follow-up date.
- Explains available support and role boundaries.
- Follows through and invites feedback on the agreed action.
Use 1–4 observation anchors and exclude items with no opportunity to observe. Compare like-for-like practice conditions.
Purposeful collection and reporting
The default staff-group reporting rule is at least 10 valid responses for each reported item or subgroup. Smaller results are withheld, and identifying combinations are reviewed. This threshold is a precaution, not a guarantee of anonymity. The collection method, access permissions, and retention period are agreed before launch.
These tools focus on work practices. They do not request diagnoses, trauma histories, or treatment details. Individual responses are not used for employment or clinical decisions.
Optional established measures for a separately scoped assessment
NIOSH Worker Well-Being Questionnaire, Version 2 ↗ provides a broader worker well-being assessment. Use the current official instrument and administration instructions.
ProQOL 5 ↗ may be considered for helping-profession teams. Use its official permissions and scoring guidance. Its scores are separate from the PEOLLC pulse.